Refund Policy
Refund Policy - the basics
Effective Date: 7/16/2025
At The Nameless Watch Company, every timepiece is crafted and shipped with precision and care. Due to the exclusive nature of our products, all sales are final.
No Refunds or Returns
We do not offer refunds, returns, or exchanges on any orders. Each piece is made-to-order and fulfilled in limited quantities, and for that reason, we are unable to restock or resell returned items.
Exceptions - Damaged or Incorrect Items
If your order arrives damaged or if you received the wrong item, we will make it right. Please contact us within 7 days of delivery with the following:
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Your order number
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A brief description of the issue
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Clear photos of the item and packaging
We’ll assess the issue and either replace the item or provide store credit, at our discretion.